Single Mommy Makin' It!

So what’s the use of having a blog if you can’t use it to spill forth your bile about awful customer service? So here we are dear readers: Are you ready for a good old fashioned rant? 

Gosh I love this blog.  I don’t have a husband to rant and rave to in the evenings but instead get to type it all out to the world at large. 

Did you know that according to Wells Fargo Dealer Services, receiving a bill in the mail for your car loan is merely a courtesy?

Wells Fargo Dealer Services insist that they are not obligated to tell you when your bill is due. You are supposed to memorize the date (mine is the 20^th I’ve since become obliged to memorize) and around that time when you intune that the bill is due – you mail in the check for the assumed amount. 

Now, Wells Fargo Dealer Services haven’t been feeling all that courteous since they switched from Wachovia and for the last three or four months I haven’t been receiving a bill from them at all.  In fact they’ve only been doing me the courtesy of sending me a bill every other month with a gurt late fee wacked on the bottom.

Well – as my late nanny Finn would have said, “I wasn’t about to have any of that.”  I made a call to WTF Dealer Services and what ensued was a part philosophical part metaphysical debate with a very nice lady called Janet who insisted that society’s prior traditions of the merchant delivering a bill and the customer then paying the bill were not a part of her or my reality anymore.  Read the rest of this entry »